Victoria Logistics Pty Ltd · ABN 80 702 153 026 · Perth, WA ceo@victorialogistics.site

Terms of Service

These Terms of Service govern the provision of logistics and supply chain services by Victoria Logistics Pty Ltd (ABN 80 702 153 026) to clients throughout Perth, Western Australia, and Australia more broadly.

Warehouse logistics operations in Perth

1. Agreement

By engaging Victoria Logistics Pty Ltd, requesting a quotation, or using our services, you agree to be bound by these Terms of Service. These terms apply in conjunction with any written service agreement, quotation, or booking confirmation issued by us. Where a signed service agreement exists, the terms of that agreement prevail to the extent of any inconsistency.

2. Services

Victoria Logistics Pty Ltd provides logistics and supply chain services, which may include freight coordination, warehousing, inventory management, distribution planning, and related supply chain consulting. The specific scope of services for each engagement will be set out in the applicable quotation or service agreement. We reserve the right to decline any request for services at our discretion.

3. Quotations and Payment

All quotations provided by us are valid for 30 days from the date of issue unless otherwise stated in writing. Prices are quoted in Australian dollars and are exclusive of Goods and Services Tax (GST), which will be added where applicable. Payment terms will be specified on each invoice. Overdue accounts may attract interest and reasonable costs of recovery.

4. Client Obligations

You agree to provide accurate and complete information regarding your goods, timelines, storage requirements, and delivery instructions. You warrant that all goods supplied to us are legally owned by you or that you have authority to deal with them, and that all goods comply with applicable Australian laws and regulations. You must declare any dangerous, perishable, or high-value goods before handover. We may refuse goods that have not been properly declared or that present a safety risk.

5. Liability

To the maximum extent permitted by law, our liability for any claim arising from our services is limited to the value of the fees paid by you for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential losses, including loss of profits, loss of business opportunities, or loss of data. Nothing in these Terms limits liability that cannot lawfully be excluded.

6. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the services remedied if they fail to be of acceptable quality and the failure does not amount to a major failure. These Terms must be read subject to the Australian Consumer Law.

7. Force Majeure

We are not liable for delays or failures in performance caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, industrial action, transport disruptions, government restrictions, or other unforeseen circumstances. Where such an event occurs, we will notify you as soon as practicable and work with you to minimise disruption.

8. Insurance

We maintain appropriate insurance for our business operations. You are responsible for insuring your goods to their full value where you consider such insurance necessary. Details of cargo insurance options available through our services can be provided on request.

9. Confidentiality

Both parties agree to keep confidential all commercial, technical, and operational information disclosed by the other party in connection with our services, and to use such information solely for the purpose of performing the services. This obligation survives the completion or termination of any engagement.

10. Privacy

We handle personal information in accordance with our Privacy Policy, available at privacy.html, and consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

11. Termination

Either party may terminate an ongoing service engagement by giving written notice in accordance with the applicable service agreement. We may suspend or terminate services immediately if you breach these Terms, fail to pay amounts due, or where continued performance would expose us or third parties to risk.

12. Dispute Resolution

If a dispute arises, both parties agree to first attempt to resolve the matter in good faith through direct negotiation. If the dispute cannot be resolved within 30 days, the parties may agree to mediation before commencing court proceedings.

13. Governing Law

These Terms of Service are governed by the laws of Western Australia and the Commonwealth of Australia. Both parties submit to the jurisdiction of the courts of Western Australia.

14. Amendments

We may update these Terms of Service from time to time. The current version will always be published on this page. Continued use of our services after changes are published constitutes acceptance of the updated terms.

15. Contact

For questions about these Terms of Service, please contact us:

Last updated: 2025